Guest User
May 4, 2024
Hygiene: It can only be considered acceptable. There are water stains on the sink and dust under the wardrobe. The bedding is clean.
Environment: The internal environment of the hotel is acceptable, but the surrounding area is very average. There are car stores nearby. You need to drive to eat, or walk for 2 or 3 minutes. It is a bit remote.
Facilities: The room only provides 2 bottles of 500ml drinking water, and there is no more water. When I asked the guest room for the room, they said that each room only has two bottles of water a day, which exceeds the charge. I arrived at the hotel after 11 o'clock in the evening. I took a shower for a long time but there was no hot water. I contacted the front desk. The front desk opened two cards and asked me to go to the bathing center on the negative first floor to take a shower. This hotel is actually a bathing center, with some guest rooms upstairs. In addition, this hotel not only has no hot water at night, but also in the morning. Don't book this hotel if you have the habit of taking a shower before going out in the morning! !
Service: There is no service at all. 1. Wear disposable slippers in the room to take a shower. The slippers were thrown away when I went to the bath. After washing, I told the front desk to send two pairs of disposable slippers to the room, but they were not delivered until check-out. 2. Check-in and swipe a 200 deposit. 3. Breakfast was not replenished in time. Empty plates were not replenished for a long time, and even single items were out of stock. Wontons and pasta were posted on a small poster at the door of the kitchen. The kitchen was a certain distance away from the food collection counter, so it was easy to be overlooked. 4. There was not enough free drinking water as mentioned before.
There was also a small episode in the middle. There was no hot water in the guest room and we had to go downstairs to take a shower in the middle of the night. We checked in with two people. The front desk said to open a hand card. I asked, "How does the other person take a shower?" The front desk hesitated and said to help apply for two hand cards. I went downstairs to get the hand card. The front desk said that only one hand card could be opened, and they opened two for us, as if we took advantage of them. As a hotel, it is the most basic to ensure that customers have hot water for bathing + a good rest environment. Opening a hand card for customers to take a shower is a remedy for not providing services, not a charity for customers.
After this, I will still honestly book chain brand hotels in the future. Backed by a large group, all aspects of conditions have unified standards, and there will not be so many strange things.
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